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Cookie Policy

This Cookie Policy describes the different types of cookies and similar technologies that may be applied on the An Post site (AnPost.com).

We may change this Cookie Policy at any time.  Please take a look at the “Last Updated” legend at the bottom of this page to see when this Cookie Policy was last revised.  Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Site. 

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For our Credit Card Services site please click cookies managed by Avant Money

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a Site. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently remembering your preferences, and generally improve your website experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Most Sites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other Sites who run content on the page you are viewing (‘third party cookies’).   

An Post Cookies

An Post (“An Post”/“us”/”our”/”we”) uses first party and third party cookies. We use cookies in order to make this Site easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how this Site is used so that we can make sure it is as up to date, relevant and error free as we can.  We use cookies to serve ads to visitors of our websites. We also use cookies to serve ads to people with similar browsing behaviour of visitors to our websites.

A full list of all cookies used on this Site is available here.

Further information about the types of cookies that are used on this Site is set out below. To the extent any Personal Information is collected through cookies the An Post Website Privacy Policy applies and compliments this Cookie Policy.

User Rights:

The User may disable cookies using their browser or may use our cookie management tool to manage their choices.  Strictly necessary cookies are always on but the User may choose to accept or reject all other types of cookies.  However certain services cannot be provided without the acceptance of certain cookies.  For example, the Youtube videos will not run without the acceptance of the Social Media cookies.

Strictly Necessary Cookies

Strictly necessary cookies are essential in order to enable you to move around the site, use its features and/or services and allow us to track our critical web business indicators. Any cookies used in this way are first party only in nature and are fully aggregated and anonymous. Without these absolutely necessary cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features. 

Performance Cookies

Performance cookies collect information about how visitors use a Site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. Performance Cookies are only used to improve how a Site works.

Functional Cookies

Functional cookies allow this Site to remember choices you make and any customisations you make to Site pages during your visit and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other Sites. More information about such cookies can be found in the relevant third party website. 

Advertising & Marketing Cookies:

These cookies may be set through our site by our advertising and session replay software partners. We may use advertising cookies to build a profile of your interests and show you relevant adverts on other sites. The session replay cookies may record session data that allow us to see how you interact with the site. This will allow us to make improvements to the website and ensure you have the best possible experience. If you do not allow them, you will experience less targeted advertising, and limit our ability to improve the website for you. 

Social Media Cookies:

These cookies are set by a range of social media services that we have added to the Site for example to enable you view video content from YouTube. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.  If you do not allow these cookies, you will not be able to use or see our video content.

Managing your Cookie Preferences

An Post allows each visitor to or user of the An Post website to manage their cookie Preferences at any time. To manage your preferences, you can either;
  • select the “Manage” button on the Cookie Banner
  • select the cookie icon (insert COG icon) on the bottom of every page
  • select the cookies link in the page footer
Last updated  November 2022
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Marketing Preferences

We have updated our Marketing preferences to give a customised experience of when and how we can contact you.

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